How to Identify Counterfeit Wilo Products | Wilo Vietnam

Protect Yourself from Counterfeit Wilo Products

Counterfeit pumps may look identical—but they compromise safety, performance, and reliability.
Ensure you are purchasing genuine Wilo products for full quality assurance and support.

Counterfeit Products Are a Serious Risk

Counterfeit Wilo products are becoming increasingly sophisticated and can be difficult to distinguish from genuine equipment. While they may look similar externally, they do not meet Wilo’s strict engineering and quality standards.

Using counterfeit products can expose you to serious risks:

Safety Risks
Poor-quality components may fail unexpectedly, leading to potential hazards and system damage.

Performance Issues
Counterfeit pumps often deliver inconsistent performance, lower efficiency, and frequent breakdowns.

No Quality Assurance
These products are not tested or approved by Wilo and may not comply with required standards.

Engineering Quality You Can Trust

Wilo is committed to delivering high-performance, reliable pumping solutions backed by German engineering and strict quality control.

We actively work with partners and authorities to combat counterfeit products and protect our customers across Vietnam.

When you choose genuine Wilo products, you benefit from:

Proven performance and durability
Certified safety and compliance
Professional after-sales support

How to Identify a Counterfeit Product

1. Buy Only from Authorized Sellers

Purchase from Wilo Vietnam or authorized distributors.
Avoid unknown sellers, unofficial websites, or unverified online marketplaces.

2. Be Cautious of Unusually Low Prices

If the price is significantly lower than the market average, it may indicate a counterfeit product.

3. Check Packaging and Labels

Look out for:

No anti-counterfeit sticker or official warranty card affixed to product
Missing or incorrect product information
Inconsistent branding or logos

4. Verify the Serial Number

Genuine Wilo products come with valid, traceable serial numbers.
Missing, duplicated, or unverifiable serial numbers are strong warning signs.

5. Assess Product Quality

Counterfeit products may show:

Inferior materials or finishing
Unusual noise or vibration during operation
Reduced performance or reliability

Check for Anti-counterfeit Stamp and Secondary Label

Authentic Wilo products that are distributed in Vietnam bear both the Anti-counterfeit Stamp and Secondary Label (Import Stamp) that are issued by the Ministry of Public Security.